How can I return the products purchased?

To return your product to us:

  1. When sending the products, pack them into suitable packaging in order to prevent their damage or destruction.
  2. We recommend you including the following with the returned products:

    • A copy of the delivery note and invoice (if they were issued) or another document proving the purchase of the goods;
    • If you didn't complete the online return form, you can include a written statement on the withdrawal from the contract and the chosen method of refund.
  3. Please ship your product to our service address:
Central Warehouse Solution s.r.o. - Realteus
Prumyslova 377
Mosnov 742 51
Czech Republic

Do not send the products by cash on delivery (COD); we are not obliged to take them over in such a case.

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