What is the status of my order?

Once your order has been successfully placed and registered, you will receive an order confirmation email. 

In-stock products

Within 2 business days (excluding weekends or CZ holidays), a shipping confirmation email containing a tracking number will be sent to you, so that you will be able to track the delivery of your ordered product.

Pre-Order

All pre-orders have their estimated wait times listed in the description. This date is an estimation of when your purchase will be back in stock and shipped to you. Once the shipment for your chosen product arrives from our manufacturer, we will be in the process of trying to have your product dispatched to you as soon as possible. 

A shipping confirmation email with the tracking details will be sent to you once the product is on its way so that you can personally keep track of its delivery status.

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